A helpful agent.
You’re still in charge.
Customer conversations deserve care. Here’s where you can check, guide, and step in while using Yadi.
Set the boundaries.
During setup, tell Yadi what it can answer and what needs your attention. Review the business facts and sample reply, and correct details before finishing.
AI can make mistakes. Keep your business information current, check important replies, and take over for sensitive or unusual requests.
Stay close
to the conversation.
Your inbox gives you the conversation and controls together. Read a draft, send a reply yourself, pause the helper, or take over a customer conversation.
Live inbox requests require a signed-in account and access to the relevant workspace. WhatsApp sending also requires the business connection and an eligible messaging window.
Explore the controls in the demoKnow what
you’re sharing.
Share business information that Yadi needs to help customers. Avoid adding passwords, payment-card details, or unnecessary personal information to your setup.
Our privacy policy and data processing addendum explain data handling, service providers, and your rights. Questions or a security concern? Contact the team at hello@embiro.com.